Returns Policy

We are happy to refund any purchases if unused within 14 working days from receipt. Include the completed ‘Returns’ section of your delivery note/invoice and send via registered mail in their original condition. Please be sure to clearly mark your return shipment as ‘Returned Goods’ on any customs or postal forms. We will refund any sums that you have paid to us with the exception of postage and packing.

Send your package back to Collingwood & Hay, Marston Lodge, Sudbury Hill, Harrow, London. HA1 3NH. United Kingdom. We recommend returns by courier, recorded or special delivery. Please note that we will be unable to refund items returned to us which are lost in the post.